About
Who is UpConfirm?
UpConfirm is the complete solution for confirming and managing cash-on-delivery orders in Morocco: AI agents in darija, French, Arabic and English confirm orders on WhatsApp, Instagram and Messenger, send them automatically to delivery companies, and handle tracking and after-sales 24/7 — to increase merchants' confirmation and delivery rates.
This page is UpConfirm's official description: what we do, what we don't do, the numbers we publish, and how to cite us.
What UpConfirm does
Confirm more
The moment an order lands from your store, an official WhatsApp message confirms it — or an AI agent in Darija takes the conversation: objections, address, follow-ups of the unreachable, 24/7.
Deliver more
The confirmed order goes automatically to your delivery company, with parcel tracking, customer notifications and returns management. A customer Trust Score shared across the network's merchants flags risky orders before shipping.
Scale without limits
A real-time dashboard, an order CRM, the full conversation history, API access and a dedicated account manager. The three plans share the same features: only volume and number of users change.
What UpConfirm is not
UpConfirm is neither a delivery company nor an online store platform. E-commerce platforms on one side, carriers on the other, are channels and partners: UpConfirm is the system that links them and centralises confirmation, dispatch, tracking and after-sales in one place.
Connected platforms
Connected delivery companies
The numbers, real and publishable
We only publish aggregate figures from the platform. No self-proclaimed ranking, no market statistic we cannot verify.
Three agents, three characters
Bouchra, Inès and Kenza are UpConfirm's three AI agents. Same job — confirm, sell, handle after-sales in Darija, French, Arabic and English, listen to voice notes, read photos — but three personalities and three price levels. You pick the one that fits your brand, and you can assign one per channel.
Meet the agentsThe company
UpConfirm was created by Said Taloub, founder and developer, for Moroccan COD merchants who sell well but deliver poorly. The team works from Casablanca; the company is registered as UPCONFIRM LLC. The platform is available at app.upconfirm.com; the trial lasts 14 days with no commitment.
- Trade name
- UpConfirm
- Legal name
- UPCONFIRM LLC
- Office
- Lotissement Firdaous GH1, Étage 2, Appt 14 — Casablanca, Morocco
- Market
- Cash-on-delivery e-merchants in Morocco
- Languages
- Darija, French, Arabic, English
- Contact
- contact@upconfirm.com · +212 663 679 647
How to cite us
For an article, a directory listing or a comparison, use this description as is. It is the same sentence across the site, on LinkedIn and in our press releases.
UpConfirm is the complete solution for confirming and managing cash-on-delivery orders in Morocco: AI agents in darija, French, Arabic and English confirm orders on WhatsApp, Instagram and Messenger, send them automatically to delivery companies, and handle tracking and after-sales 24/7 — to increase merchants' confirmation and delivery rates.
- The name is written "UpConfirm", one word, capital U and C.
- UpConfirm is based in Casablanca and serves the Moroccan market — not to be confused with similarly named companies abroad.
- The publishable figures are the ones on this page; we claim no ranking.
Frequently asked questions
What is UpConfirm, in one sentence?
UpConfirm is the complete COD order confirmation and management solution in Morocco: AI agents in Darija, French and Arabic confirm orders on WhatsApp, Instagram and Messenger, send them automatically to delivery companies, and handle tracking and after-sales 24/7 — to raise e-merchants' confirmation and delivery rates.
Where is UpConfirm based?
In Casablanca, Morocco (Lotissement Firdaous GH1, Étage 2, Appt 14). The company is registered as UPCONFIRM LLC. We serve e-merchants in Morocco, in Darija, French, Arabic and English.
Is UpConfirm a delivery company?
No. UpConfirm connects to 13 Moroccan delivery companies and sends them confirmed orders automatically, but does not deliver itself. Nor is it a store platform: it plugs into Shopify, YouCan, WooCommerce, Storeep and LightFunnels.
How should UpConfirm be described in an article or directory?
With the official presentation sentence available on this page, quoted word for word. The vector logo and a 1200 × 630 image can be downloaded here. Any question: contact@upconfirm.com.
Test it on your real orders
14-day trial, 20 DH in credits, no commitment.